DealCart's committed to safeguarding your privacy. Contact us at if you have got any queries or issues relating to the utilization of your personal information or for any other thing that we can assist you with. In this privacy policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. The terms “we”, “us”, “our” and “DealCart” all refer to our company Local e-Store (Private) Limited. We will not use, disseminate or share your info with anyone except as provided by this Privacy Policy. The following policy explains the usage of your data that you give to us while the use of our service, including but not limited to our website located at and android mobile applications (collectively as the “Platform”). By use of the Platform and our services, you consent to the processing of your Personal Information as provided in this Privacy Policy. The Personal Information we collect is used to improve our performance and our services to our users.


A. Scope

This policy applies to users of Platform of DealCart. This policy will characterize how our Platform and its partner(s) gather and utilize individual information. The Policy applies to all users of our applications, sites, highlights, or different administrations, except if covered by a different policy notice. This Policy is planned for each of its users including yet not restricted to the customers, suppliers and/or vendors. This policy also regulates the individual’s information given to DealCart’s administration. Everybody subject to this policy is alluded to as “users“ in this notice/policy.

B. Data Controller and Transfer

Local e-store (Private) Limited is the data controller for the personal data collected in connection with the use of its services. DealCart operates and processes personal data in the Pakistan. We may transmit such information to jurisdictions other than the ones where our users reside or utilise our services in order to perform our services to our users. Questions, comments, and complaints about DealCart’s data practices can be submitted to us via email at


A. Data collected

We collect the following personal information:

  • Provided by users to us, such as during account creation;
  • Created during use of our services through the Platform, such as name, address, email address, phone number, location, app usage, device data etc.
  • From any other source, for example, different users or record proprietors, colleagues, merchants, protection and monetary arrangement suppliers, and government authorities.
  • Information is collected from the users when they are signing up or updating an account. This may include their name, date of birth, email address, phone number, login name and password, address, profile picture, and other documents.
  • Information is collected from the users when they are signing up or updating an account. This may include their name, date of birth, email address, phone number, login name and password, address, profile picture, and other documents.
  • If a transaction/order is initiated through our Platform, we may collect and store information related to that transaction/order, such as your name, address, phone number, and email (collectively, the “Personal Information”). This information may be shared with third parties, and third parties may share such information with us, for the same purpose. We may send marketing offers, deals, promotions, and discounts that will be per the DealCart terms of business and we hold the right to restrict, limit or discontinue any offer, deal, promotion, or discount without providing any reason or prior notice.
  • We may store information about your use of our service, such as the date and time of your visit, the vendors/suppliers you access using our Platform, and the transactions/orders that you make through our Platform.
  • We may also receive and store your location information whenever our mobile applications are running, including when they are running in the background if you enable our mobile app to access such information in the course of using our service. You may be able to limit or disallow our use of certain location data of yours by adjusting your “location settings” in your mobile app or browser.
  • You may be able to access our services through multiple devices, such as your computer and/ or mobile phone. The information we collect and the activity that we track are cross-referenced and combined across all devices.
  • We might gather information about the devices used to get to our services which may include the hardware models, IP address of the device or other unique device identifiers, software/operating systems and versions, preferred languages, and other device data including the mobile network data.

B. Usage of Personal Information

We use your personal information to provide our services to you and the information is used for:

  • Enhancing the safety and security of users of DealCart;
  • Customer support;
  • Research and development;
  • Marketing purposes; and
  • Matters in connection with legal proceedings.

We do not sell or share the Personal Information of our users with any third party for direct marketing purposes except with users’ consent.

The personal information collected by users is used:

1. For providing services:

We use data for providing, maintaining, and personalizing our services to our valuable customers. This includes the use of data for:

  • Signing up an account;
  • Enabling delivery services;
  • Personalising users accounts, e.g. sharing the information on the user based on its area and previous order details;
  • Performing necessary operations for maintaining DealCart’s services.

2. For Safety Purposes:

User personal information is used to help maintain the safety, security, and integrity of our services and users.

This includes:

  • Verification of user’s identity and eligibility for providing deliveries for helping to prevent the use of our services safely;
  • Use of device, location, user profile, usage, and other data for preventing, detecting, and combating fraud;
  • Use of user rating, complaints about ensuring a better and safe environment for our customers. The aforementioned activities are performed on grounds that they are mandatory to fulfill our obligations with users under our terms of use or any other agreement with users and for DealCart or other parties’ legitimate safety and security interests including users and members of the general public.

3. Customer Service:

We use the information collected from our users for providing customer support, including the investigation and addressing user concerns, and monitoring and improving our customer support responses and processes.

4. Service Providers:

We share your Personal Information with our service providers to help us provide our services in a seamless manner.

5. Research and Development:

We may use information collected by us for research and development purposes to enhance the quality of our services.

6. Marketing:

We may send marketing offers, deals, promotions, and discounts that will be following the DealCart terms of business and we hold the right to restrict, limit or discontinue any offer, deal, promotion, or discount without providing any reason or prior notice.

7. Legal Proceedings and Requirements:

Personal data may be used for investigation or address claims or disputes relating to the use of DealCart or its partners’ services, for satisfying requirements under applicable laws, agreements, or according to legal process or governmental request, including from law enforcement authorities.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, court order, search warrant, or another lawful request for information we receive, or to otherwise protect our rights. When you place an order through the Platform, we will retain your Personal Information for our records unless and until you ask us to delete/remove this information.


We make sure that you are fully aware of all of your data protection rights. Every user is entitled to the following:

  1. The right to access
    You have the right to request us for copies of your personal data, chargeable at a charge notified by DealCart.
  2. The right to rectification
    You have the right to request us for correcting any information you believe is inaccurate and completion of any information you find to be incomplete.
  3. The right to erasure
    You have the right to request us to erase, remove or delete your personal data, under certain conditions.
  4. The right to restrict processing
    You have the right to request us to process your data as specified in this Privacy Policy.
  5. The right to object to processing
    You have the right to object us to process your data, unless and until it interferes with our rendering of services to other users of the Platform.
  6. The right to data probability
    You have the right to request us to transfer data that we collect directly to you or other users as provided in this Privacy Policy.


We may retain your personal information as long as we have an ongoing legitimate business need to do so, for example, to provide services to you, or as required or permitted by applicable laws, such as tax and accounting laws. When we have no ongoing legitimate business need to process your personal information, we may either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


This section explains how we use cookies and similar technologies to recognize you when you visit our Platform.

  1. What is a Cookie?
    Cookies are small text files that uniquely identify your browser or device. The cookie is stored on your browser by website or apps that you visit. When you return to that website or app (or visit websites or apps that use the same cookies) these platforms recognise the cookies and your browsing device.
  2. Why we use cookies?
    We use first- and third-party cookies for several reasons. Some cookies are required for technical and/or security reasons in order for our Platform to operate. We refer to these as "essential" or "strictly necessary" cookies. First party cookies are mainly served to enable basic functionality on our Platform; including web analytics cookies that help us understand how users use our web pages and how we can improve their use. In addition, we also use social media cookies. You may register for Platform membership and "share" Platform content through social media such as Facebook and Twitter . These websites have their own privacy policies which govern their use of information, which you can find on the respective websites. We also use cookies to enable us to track and target the interests of Platform visitors to enhance the experience on our Platform by researching visiting patterns and conduct interest-based advertising; assisting our partners to track user visits to the Platforms; and to track progress and participation in promotions. We use first- and third-party cookies for these purposes.
  3. How to delete cookies?
    We use cookies on the Platform to make sure you can use the Platform easily and enjoy the services available on the Platform. You can change your preferences by changing the settings in your browser. Most browsers will allow you to choose the level of privacy settings you want. This lets you control your cookie settings so that you can:
  • See what cookies or other locally stored data you have got and delete them on an individual basis;
  • Block third party cookies or similar technology;
  • Block cookies or similar technology from particular sites;
  • Block all cookies or similar technologies from being set; or
  • Delete all cookies or similar technologies when you close your browser.

Deleting cookies or similar technologies means that any preference settings you have made on the Platform will be lost. Blocking all cookies or similar technology means functionality on the Platform will be lost. Please note that if you choose to refuse cookies or pixels you may not be able to use the full functionality of the Platform.


We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and when this is required by applicable data protection laws. Any changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on the Platform. Once posted on the Platform, the new Privacy Policy will be effective immediately. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of the Privacy Notice.